Fuji Lake Hotel

- The hotel is not far from the station. It's walking distance. - Our room had a view on the lake which was really great. - The hotel has an Observation Deck from which you can check out the visibility of mount Fuji. - In the afternoon there is free tea and snacks in the lobby. - The location at the lake is nice and there are different activities you can do, like taking a boat ride, etc. - Onsen in the hotel, which was good. - Free WiFi. - Free Water bottles. - Breakfast was good.

I liked everything. The hotel oozed old time charm. Think Wes Anderson’s Grand Budapest Hotel. The hotel is immaculate with care being taken to maintain the facilities. While things may initially appear a bit dated, actually everything is perfectly juxtaposed with original charm and modern touches. We stayed in superior room with western bed and tatami area and lake view. Spectacular views of the lake and beautiful grounds. The room was very spacious with all the essentials provided. We had 2 twin beds and a large window length bench/desk. The bathroom was snug with a small but deep bathtub and great shower. Separate toilet. The staff were incredibly friendly and helpful. There is a shuttle bus that runs from the station regularly and will even take you on request if needed. The hotel is very family friendly with plenty of thoughtful touches from kids seats to kids books in the lounge. The breakfast was on the top floor with superb views for guests and a wide range of Japanese and western options to get you started. A French chef also creates a masterpiece dining option for guests, at around $100AUD pp. for dinner. Each day there are afternoon refreshments offered in the lounge area to have a snack and watch the beautiful lake. The viewing tower had spectacular views of Mt Fuji and the lake and we were lucky enough to have a clear day for sightseeing at the end of May. Unreal is an understatement!

I would like to compliment the staff from the reception to those serving in the restaurants. They were attentive and respectful. The staff even offered a mobile tray holder to allow my elderly mother to select food from the buffet counters. Very homely and caring atmosphere. I like the in-room onsen, which my mum enjoyed using at her own comfort. The food is commendable, especially the Japanese dinner that was served to the room.. It is worth a stay.

We are incredibly grateful for our stay at this hotel. From the moment we arrived, the staff warmly welcomed us, taking our luggage straight to our room, which made for a stress-free start to our vacation. The room was surprisingly spacious and beautifully designed, just like something out of a movie. It featured a deck with stunning views of Mount Fuji, perfect for taking incredible photos. On the other side of the building, we were treated to serene views of Lake Kawaguchiko—truly the best of both worlds! I would also like to give special mention to the amazing female staff member, B, who went above and beyond to make our stay extra special. She gave us a small tour of the hotel and personally escorted us to our room, providing us with yukatas and toiletries along the way. Her attentiveness and warm hospitality truly stood out and made us feel so welcome. The food buffet was amazing, offering a wide variety of options, with a strong focus on delicious Japanese cuisine, which we absolutely loved. We enjoyed both the dinner and breakfast buffets, and each meal was a treat. The hotel's free shuttle bus to Kawaguchiko Station was a huge plus, running every 15 minutes. It made it easy for us to catch our bus on time. Additionally, there’s a well-stocked souvenir shop inside the hotel with very reasonable prices—much more affordable than the shops outside. We highly recommend buying your souvenirs here! All in all, it was an unforgettable experience, and we would love to return someday!

We loved the beautiful main lobby with a view on the lake and free Japanese snacks/drinks. The free snacks were really fun to try. My sister-in-law was a big fan of the coffee machine. We had a decent meal at one of the restaurants that was across the street, as well as yummy pastries within a minute walk. My nephews commented that the traditional futons were a touch more comfortable than other ones they encountered during the trip. The front desk also very kindly let us store our luggage an extra day after we left, while we went to climb Mt Fuji, which was a HUGE help for us. We were a bit stressed wondering if we were going to be able to find an empty locker at the train station the morning of our climb.